Frequently Asked Questions

Yes! All prescription medications must be written by a physician. Our partner requires a valid prescription from your physician to fill any medication that is not prescribed by your local pharmacy.

On our partner site, you will be able to upload prescriptions during your checkout process. You can also email or fax your prescriptions once you have confirmed your order. You can also send prescriptions by mail, but this may delay your order.

All prescriptions must follow the Standard Guidelines for Prescriptions; they are as follows:

1. The prescription is to be written in English and or Latin
2. Name of patient
3. Date prescription is written
4. Name of Medication
5. Strength of Medication
6. Quantity to dispense
7. Instruction on taking medication (SIG)
8. Number of refills allowed
9. Generic equivalent permitted
10. Doctors name and signature

Yes, our partner can. They are one of very few companies that provides veterinarian prescription services. They will still need to verify the prescription and patient profile. Prices for pet/livestock medications may vary from those advertised on their website.

You can only order a maximum amount of each type of drug, the prescription required for it, and where it is being shipped from. As long as you have a valid prescription, you are allowed to order more than one. Our partner can fill refills if your doctor writes a prescription for more medication than is allowed.

Once our partner receives your complete patient profile and your valid prescriptions, it may take up to 2 business days for your prescriptions to be processed in their fulfilling pharmacy. Postal service takes between 5 and 15 business days for the Continental US once your package has been shipped.

Go to our partner site and login to your account. Go to Your Orders and find the order in the list and click on the Track Package button.

Our partner is one of the very few companies that can provide prescription services for international clients and they ship to most countries.

No. The shipping charge is for each shipment only and under certain conditions shipping is free.

Patents are held by drug manufacturers on brand-name drugs that they manufacture and sell. Pharmaceutical companies can make a generic copy of the brand-name drug and then sell it at significant discounts after the patent expires.

Generic medication is the same as brand-name counterparts in terms of dosage, safety and strength. The manufacturer must show that generic medications are safe and effective before they can be made available to the public. Generics can be slightly more expensive than their brand-name counterparts, and they may also look slightly different (e.g. Generics can look slightly different from brand-name medications due to trademark laws. Generics are cheaper because generic manufacturers don’t have to invest large sums to invent drugs.

These are registered trade names or brands by the manufacturer. Manufacturers will use different trade names in different countries. Although the active ingredients of medications are identical, they may appear different or have a different tradename. e.g. Adalat XL (Canada) and Adalat Oros (New Zealand).

Customers who purchase products with the RxSelect logo enjoy the greatest savings in our catalog. Many generic versions of medication are not available in Canada. You can also earn rewards from RxSelect products that you can use for future orders.

No, our partner does not have all medications that are available in other parts of the world but with their network of  global pharmacies, they have a huge selection of drugs available.

Most patients save 40-90%, which can be hundreds of dollars per order.

To get you the best price, our partner is affiliated with many global suppliers and pharmacies. Patent laws vary from one country to the next. Generic alternatives might be cheaper for drugs that are not available in your local pharmacy as brand names.

Yes! Look for items with the RxSelect badge to earn 5% on your purchase. Our partner will automatically apply your balance to eligible orders when you checkout.

Our partner accepts eCheck/ACH (recommended option), Visa and MasterCard credit cards, or money orders.

f you are interested in purchasing medication outside of the country, it is best to speak with your insurance company. For insurance purposes, our partner will issue you a receipt. Our receipts may not be accepted by your insurance company.

Our partner will automatically apply your balance to eligible orders when you checkout. If you would rather not use your balance, you can deselect it in the Payment Selection step of checkout.